Privacy policy

Effective Date: April 27, 2025

At Chain Reacion, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, shipping and billing address, phone number, payment details.
Order Information: Products purchased, purchase history, order preferences.
Technical Data: IP address, browser type, time zone, cookies, and how you interact with our website.

2. How We Use Your Information

We use the information to:

Process and fulfill your orders.
Communicate with you regarding your orders and customer service inquiries.
Send promotional emails or offers (only if you opt-in).
Improve our website, products, and services.
Prevent fraud and ensure the security of transactions.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Service providers who help fulfill orders, process payments, or support marketing efforts.
Legal authorities if required by law or to protect our rights.

4. Data Retention

We will retain your information as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your data.
Request deletion of your personal data (subject to legal obligations).
Opt-out of marketing communications at any time.

6. Cookies

We use cookies to personalize your shopping experience, analyze website traffic, and offer relevant promotions. You can manage cookies through your browser settings.